I love “refrigerator drama moments.” For those of you not in the wine industry, that’s when a customer asks if a particular wine is available chilled … and you have to go the refrigerator and check! And you’re like, “Please let there be a bottle of this thing in the fridge! C’mon, c’mon …” Like what just happened where a customer wanted a Pinot Grigio and asked if it was chilled and I went to the fridge to check … I had to move another bottle out of the way … then I saw the Pinot Grigio and let out a great YELP OF TRIUMPH and made the sale!!!

Hello, Michael Bay, are you listening? Hello?